Civil Subpoena Policy

FreeHosting's Privacy Policy prohibits the release of User or account information except in limited circumstances, including with express permission from the User, as and when required or permitted by law, to conform to the edicts of the law, or to comply with legal process properly served on FreeHosting or one of its affiliates.

If you seek the identity or account information of a FreeHosting User in connection with a civil legal matter, you must fax, mail, or serve FreeHosting Hosting with a valid subpoena.

Submission of Subpoenas

FreeHosting is located in Belo Horizonte - MG - Brazil, and all civil subpoenas should be served at that location or mailed to:

Simple Host Informática
Legal Department
Av. do Contorno 2905/Sl406
Belo Horizonte - MG - Brazil
CEP: 30110-915

Upon the receipt of a validly issued civil subpoena, FreeHosting will promptly notify the User whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, FreeHosting will not immediately produce the User's information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance

FreeHosting will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the FreeHosting invoice.

FreeHosting's subpoena compliance costs are as follows:

Research - US$100.00/hour
Federal Express - Cost as Billed
Copies - US$.50/page
Compact Discs - US$10.00/per CD

Any applicable taxes will be charged in addition to the above fees.

Policies Regarding E-mail

FreeHosting will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. FreeHosting's e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.

FreeHosting reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the FreeHosting e-mail address is related to the pending litigation and the underlying subpoena.

This file was last modified on August 06, 2016.